Testimonials

Bass Floor Company has been carrying out floor covering works on our building projects for over 25 years.

The team at Bass recently completed an extremely complex flooring installation at the Woodberry Family Centre which required the installation of inlays in various sizes, shapes and colours. The installation was completed to a very high standard and we complement the installers on their commitment and patience in achieving such a wonderful result.

Our client was extremely happy with the finished building and we were rewarded for our efforts at the 2008 Master Builders Building In Excellence Awards, picking up an award for Winner – Public Building Under $2.5 Million. 

We continue to engage Bass Floor Company on our projects as the professionalism displayed over many years and the high standard  of workmanship provided compliment our business on all levels.

Michael Parker
Joint Managing Director
RT Parker Pty Ltd

 

Bass Floor Company (Newcastle) has been providing the supply and installation of floor coverings for my building projects for over 20 years. I have found the service, knowledge, installation and after sale service second to none.

It is important to us that our subcontractors complete works on time, to a budget, to a high standard and in a safe manner.

For commercial floor coverings Bass Floor Company tick all the boxes.

Mark Connors
Managing Director
JMC Building Pty Ltd

 

 

As Interior Designers specializing in Aged Care, Bass Flooring have been excellent to work with. Their understanding and professionalism of both the products and requirements of Aged Care has made dealing with them a simplified and stress free process. Jobs quoted competitively; works programme thought through correctly; ability to co-ordinate with the builder and works completed on schedule make them our first choice for any work we undertake in NSW.

Rod McLeod
Distinctive Decor Australia Pty Ltd

 

Catholic Care requires prompt service in the quick turnaround time for our room refurbishments.  Bass Floor Company (Newcastle) provides that service to a high quality of workmanship while understanding our needs in working in an environment with the aged.

We have been utilizing the services of Bass Floor Company (Newcastle) for over 15 years and found them honest, reputable, cost competitive and reliable in completing our projects on time, safely and to a budget.

Gerard Bowen
Catholic Care of the Aged

 

We have been a customer of Bass Floors for over 20 years.  We have found their staff to be extremely helpful at all times and their workmanship to be of a high standard.

To achieve results and be backed by professionals in their field are the benefits of using the Bass Floor Company.

Judy Hall
Director
Robert C Hall Constructions Pty Ltd

 

Bass Floor Company (Newcastle) being major commercial contractor in the area have carried out many major private sector projects and have in many cases installed Tuftmaster Carpet products in many of these works and under these circumstances we have always found Bass Floor Company (Newcastle) staff to be courteous, reliable and honest with a desire to go the extra yard in order to satisfy their client requirements.

During our association with Bass Floor Company (Newcastle) for over 15 years they have continued to carry out their work in a professional and competent manner as attested to by a positive feedback from clients and builders alike and we would have no hesitation in recommending them for commercial projects.

Barry Senhenn
NSW State Manger Commercial
Tuftmaster Carpets Pty Ltd

 

Bass Floor Company (Newcastle) provides an excellent support for our business, always prompt to attend our needs and requirements and their workmanship is always of a high standard. They are always willing to assist us to satisfy our clients (our residents in our care), which is an important aspect to every business.

I would have no hesitation in recommending Bass Floor Company (Newcastle) to any prospective client.

Phil Partington
Manager, Retirement Villages
Frank Whiddon Masonic Homes of New South Wales

 

Bass Floor Company (Newcastle) has been the major Floor Covering Contractor to New England Trading for the past 22 years, in the refurbishment of school demountable buildings for the NSW Department of Education and Training.

Bass Floor has maintained a very high standard of service during this time. Their commitment to quality, service and OH&S is highly regarded.

The Staff at Bass are professional and always helpful, as are their Trades People and Contractors.

New England Trading looks forward to a continuing, rewarding relationship with Bass Floor Company.

Peter Newton
General Manager
New England Trading Pty Ltd

 

I would like to take this opportunity to thank Bass Floor Company and their dedicated team for their continued support for the supply of contract labour services and the supply of floor coverings for the demountable school maintenance program at Cessnock Corrective Centre since 1986.
Bass Floor Company has always met Government specifications pertaining to the supply and lay of floor coverings. Our delivery arrangements with Bass are supply on demand and this has always been done in a very professional and timely manner.

At times Bass are placed under very tight deadlines which they have always met. The workmanship carried out by their skilled tradesmen is also a credit to the company.

It is a pleasure to trade with Bass and their committed team. It is rare to find such devotion in a company in today’s market place combined with their outstanding ethics and reliability.

Steve Jarmain
Acting Manager Demountable Maintenance
Corrective Services New South Wales
Cessnock Corrective Centre

 

Hi Trevor

Just a quick email to thank you for the great service that you and the staff at Bass Flooring provided.

We are very happy with the carpet and how quickly you were able to get the job done for us in the circumstances.

Jason owes you a drink when he sees you at the Rugby.

Best regards

Amanda Gascoigne
Gascoigne Consulting

 

Dear Trevor

Please accept the enclosed certificates as a gesture of our appreciation of your contribution to the ARO Investments project at Pokolbin.

Your dedication to excellence has resulted in Stibbard Homes being awarded the winner of the Commercial Projects $500,000 - $1.5M category at the MBA 2011 Excellence in Building Awards Newcastle.

We are particularly aware of the fact that without the dedication and craftsmanship of our trade contractors and suppliers we could not achieve success such as this award signifies.

Thanks again for your contribution.

The Stibbard Team
David Stibbard Constructions Pty Ltd

 

We are pleased to be able to provide the following information for Bass Flooring.

Bass Flooring undertake approximately 90% of all our company flooring requirements for the commercial projects we undertake which include educational facilities, aged care and Government housing works.

Bass Flooring always provides prompt service in submitting prices for tenders. Their prices, which are always competitive, are held for the duration of the project with any variations justified and generally only resulting due to the client variations.

Adherence to program is a necessity. Bass Flooring always performs to our programs which are client driven and contractually binding. Knowing we can rely on Bass Flooring, particularly at the critical final stages is a positive.

We have found Bass Flooring have excellent product knowledge and are helpful in providing product information for us or our clients.

Service provided by Bass Flooring is always very good at every stage including service after contract completion.

We are pleased to recommend Bass Flooring.

Judy Ware
Director
Ware Building Pty Ltd

 

Dear Jackie

I would like to personally thank you and all concerned, especially your installation team Kristen and David, in helping us complete our Commonwealth Bank Refurbishment Projects as smoothly as we have.

We look forward to working with Bass Floor Company on future projects.

Ian Blume
Site Supervisor
Bennett Constructions

 

Just a quick email to express my thanks for the way some recent work (carpeting) your company has done in my school.

The workers were quick and efficient and the job was very well done.

In the front foyer where some water damage was apparent - the young worker replaced the small patches in the carpet and now appears seamless.

Tim Weston
Principal
Maitland High School

 

Dear Gary

Re:  Newcastle Master Builders Association - Excellence in Building Awards

The Cessnock Ambulance Station project was successful at the Awards night held on Friday 24th August 2012.

An Award was received in the following category:-

WINNER - Commercial Projects $1.5 Million - $3 Million

We would like to congratulate the team at Bass Floor Comapny for being part of our project team, we thankyou for your contribution, and we look forward to maintaining our successful association.

Michael Parker
RT Parker Pty Ltd

 

Dean from Bass Floor was most helpful and provided us with a quality installation that has certainly met out expectations.

I would definitely recommend anyone who is looking for floor coverings.

Jo Matthews
 

I would personally like to thank Bass Flooring for its hard work and professionalism during what at time was a difficult project.

Steve Halliwell
Project Manager
Ahrens

 

I just wanted to let you know that the job I paid for yesterday was ecxeptional.

The young chap that installed my floor coverings did a fantastic job.  It was perfectly installed and Jake had a great work ethic.

I would recommend Bass Floor Company to anyone.

Colin Chong
Swansea

 

Hi Gary

I would just like to pass on my sincere thanks to you and your team for making what could have been a logistic nightmare, into a smooth transition from old carpet to new carpet.

Our office needed to be operational throughout the carpet change over process, and Matt & Ben were extremely professional & helpful, and made this happen for us with care and attention to detail.

Again I would like to pass on my thanks on behalf of the staff at Aristocrat.

Thanks Judy

Judith Hayward
Sales Administration Officer/Sales Support NSW North
Aristocrat Technologies Australia Pty Limited

 

To Whom It May Concern

During November 2014 we engaged the services of Bass Floor Company (Newcastle). They were prompt, efficient and effective. The staff were easy to talk to and knowledgeable on the material, product and techniques involved. The tradesman installer who did the work was obviously a professional in every way, getting the job done with minimum fuss and maximum skill, with an outcome that I am happy to show people who visit.  He was also pleasant and easily answered any questions or concerns at the time.

I am 100% satisfied with the end result, the process and the professionalism of the people involved and have no hesitation to fully recommend this organisation and would use them again anytime.

Sincerely

I would personally like to thank Bass Flooring for its hard work and professionalism during what at time was a difficult project.

Drs Nicola and Rob Smith
Bar Beach, Newcastle
 

 

Dear Gary

I am writing to you to give feedback regarding your employee, Dean, who has been at our facility over the past weeks laying our new vinyl.

What a gem this young man is. Dean was polite, thoughtful and respectful whenever he was dealing with the residents, staff and volunteers. Dean would go the extra distance to ensure that any inconvenience was kept to a minimum. His work space was always kept tidy and he continually ensured that there were no trip hazards left around.

I have received a phone call this morning from one of our volunteers telling me that when Dean left for the last time he turned and thanked the residents for their help and received a well deserved round of applause from the residents and volunteers.

Your company is very fortunate to have an employee who represents the company in such a positive manner out in the community.

Yours sincerely

Carole Gorman
Care Coordinator
Port Stephens Veterans & Citizens Aged Care Ltd

 

 

We would like to thank Bass Floor Company for their helpful service during our recent carpet upgrade. What initially appeared to be a simple replacement became problematic as the idiosyncrasies of our old building became apparent.

Dean and Troy managed the situation with skilful professionalism which has resulted in a most satisfactory solution. The old staircase has had a wonderful transformation and the open floor spaces are barely recognisable.

The consideration we received in choosing the appropriate floor covering, dealing with difficulties and the laying of the covering, was exemplary.

Well done, Bass Floor Company.

Cecily & Lester Grace

 

 

Wyong Race Club has worked with Bass Floor and Interface as part of our extensive renovation of the Club’s middle floor.

We are delighted with both the product and the service we received from Bass Floor, who could not have been more accommodating working around our tight deadlines and requirements.

Check us out at Wyong Race Club and see for yourself what a huge difference the upgrade has made here.

Regards

David Jewell
Chief Executive
Whong Race Club Ltdans & Citizens Aged Care Ltd